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Rant of the Week – Best Buy is AWESOME!!!!

If you didn’t notice it by now, that is TOTAL SARCASM. They are horrible. I have so many stories to share that I can’t even wait to start ranting about them. So let the ranting begin.

Why does the sales people in Best Buy stores suck? Oh, I am not even going to mention the sleazy rumors that happens behind the consumers’ back. Most of the time, I can’t even GET a sales person to come over to me to ask me questions. Actually I won’t even see one around the area where I would be. I go to Best Buy all the time. It’s something to do during lunch hour. When I step into a Best Buy, its nice to have someone greet me at the door, but once I am inside, forget it, either you can’t find a sales person at all, OR they will all be chatting with each other like teenagers in high school where they have their own social group, so you don’t want to barge in and be like a geek. If there is ever a sales person that DOES come by, they do what I call a “walk by ‘May I help you?'”. You THINK you are getting service, but in reality the person is just asking so you feel better. They won’t even actually stop walking. I mean, if they are not getting paid, then I understand that the service maybe a bit crappy, but I believe these people do get paid. If they are commissioned based, then shouldn’t they be kissing my butt to get that commission? I don’t know how they get paid. I have never worked at a Best Buy before, but shouldn’t I get some kind of hospitality? Some kinda of service?

Just recently Ricky-san (listen to Podcast…) visited a local Best Buy to test out a new product. Not only he wasn’t able to get the full experience of the new product, he was rudely interrupted by a sales person and was told that his demoing is, and I quote from what I was told, “IS OVER”. I was surprised. If you don’t want people to demo a product, then don’t have it available for people to demo it. “IS OVER”? So Best Buy has a person that keep watch on how long you check something out? Its not like Ricky was being a jackass and was disrupting the peace. He was just demoing the product, he was hoping to get the full experience so he messed around with few buttons, but he was told “IS OVER”. WOW….really?

So let me get this straight, so the people that we see that “works” in the stores don’t really help you out. They are there to be security and police the consumers?

Another beef I have with Best Buy, how come every time I want to buy something and finally able to find a sales person, the item is NEVER, NEVER available? I will always have to go to another Best Buy? I wanted to buy a LED TV, its a very typical Samsung LED TV. But I had to go to 2 Best Buys before I was able to find a store that has it in stock. That’s one case, another was when I wanted to buy a HP netbook. They have it on display, but I had to go thru 3 Best Buys and then ultimately got it at Microcenter. My point here is that. If you don’t have it, why display it? They would tell me this..”oh you can order it online”… no duh…..really? If I order everything online, then why the hell I need to come to the store, heck why is it even necessary to even have a store. I can order everything online you jackass.

Ohhhhh don’t even get me going on Geek Squad…..No, for real, don’t get me going, cause I know nothing about them. I fix my computers and from the other services from Best Buy, I am sure they are no better.

Maybe its just my luck, or maybe I look like a cheapo so they know I won’t be buying anything? I am not sure what it is but if their service and hospitality is so horrible, how can anyone really do any shopping in there? I don’t know, maybe I should listen to them and just buy everything online. SIGH~~~~ Circuit City, why did you have to close down? Don’t get me wrong Circuit City had the same issues but at least I get another choice. Hey share your experience. I am sure it will be fun.

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